We're here to help. Find answers to common questions or get in touch with our support team.
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In-App Help
Access help articles and tutorials directly within the OZMAN app. Available 24/7.
Open the app and tap the help icon
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Knowledge Base
Browse our comprehensive guides and tutorials for using OZMAN features.
View Knowledge Base
Common Questions
How do I get started with OZMAN?
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Download OZMAN from the App Store or Google Play, create an account, and start your 7-day free trial. No credit card required. You can set up your first project in just a few minutes.
Can I cancel my subscription anytime?
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Yes, absolutely. You can cancel your subscription at any time through your account settings. No cancellation fees or penalties. Your data remains accessible for 30 days after cancellation.
What happens to my data if I cancel?
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Your data is yours. You can export all your project data as CSV or PDF before canceling. We keep your data accessible for 30 days after cancellation, then delete it permanently.
How do I export my data?
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Go to your account settings and select "Export Data". You can export individual projects or all projects at once. Data is available in CSV and PDF formats.
Is my data backed up?
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Yes. Your data is automatically backed up daily to secure Australian servers. We maintain redundant backups to ensure your data is always safe and recoverable.
Do you offer team accounts?
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Currently, OZMAN is designed for individual users. Team features are on our roadmap. Contact us at features@ozman.app if you're interested in team collaboration.
How do I update my payment method?
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Go to your account settings and select "Billing". You can update your payment method, view billing history, and manage your subscription from there.